Q&A about the Corrective Action Plan (CAP)

If you have a family member who receives services through the Developmental Service System of Area Agencies you may have you heard about the Corrective Action Plan (CAP) that NH is under, related to the Home and Community Based Services (HCBS) Waivers through the Centers for Medicare and Medicaid (CMS). The three1915 (c) waivers affected by this CAP are Developmental Services, Acquired Brain Disorder, and Children’s In-Home Services.

The compliance issues addressed in the CAP focus on conflict of interest between case management and direct service delivery; and compliance with Medicaid billing rules, which allow providers to bill directly to the State.The HCBS Waiver is an essential component for the delivery of community-based services to individuals with disabilities and their families.Without it, the state would not be able to provide these critical services. Half of the funds provided through the HCBS Waiver are state dollars, with an equal match in federal funds.

Here is the “Conflict of Interest Frequently Asked Questions” newly released from the Department of Health and Human Services, Division of Long Term Supports and Services, Bureau of Developmental Services.


Conflict of Interest Frequently Asked Questions



Newly Updated: Maneuvering Through the Maze

NH Family Voices would like to announce a newly updated Maneuvering Through the Maze, A Family Resource Guide for families having children with Special Health Care Needs/Disabilities. This guidebook is formatted to take the reader from birth to adolescents transitioning into adulthood with listings of state health and human services agencies, educational resources, private associations and organizations that serve people with physical, developmental, mental health and chronic health conditions and their families. We have also added organizations and services that can be accessed by all state residents, such as housing, childcare, etc. All links within the document are hot linked for easy access.

If you would like a hard copy of the resource guide please call (603) 271-4525 or Email to nhfamilyvoices@nhfv.org or use the ‘Contact Us’ form on the website. The resource guide is free to families but to offset printing and postage we hope you will consider a donation of $15 to assist us with ongoing printing.

NEW! Around the Clock Learning Hub



Are you interested in learning but don’t have a lot of time? Check out our podcast HERE.

NH National Organization on Fetal Alcohol Syndrome (NOFAS NH)

NH Family Voices (NHFV) and the NH National Organization on Fetal Alcohol Syndrome (NOFAS NH) have entered into a partnership of supporting individual and families living with Fetal Alcohol Spectrum Disorders (FASDs) and the organization’s attention to alcohol and pregnancy education and prevention, while also addressing other substances of abuse known to harm fetal development. Read more on our NOFAS page.

Milestone Tracker Mobile App


Milestones matter! Track your child’s milestones from age 2 months to 5 years with CDC’s FREE Milestone Tracker app. Interactive checklists with photos and videos make tracking milestones easy and fun. The app generates a personalized summary to share, offers tips for encouraging development, and information about what to do if parents ever become concerned about their child’s development.

The new app offers:

  • Interactive milestone checklists for children ages 2 months through 5 years, illustrated with photos and videos
  • Tips and activities to help children learn and grow
  • Information on when to act early and talk with a doctor about developmental delays
  • A personalized milestone summary that can be easily shared with the doctor and other care providers
  • Reminders for appointments and developmental screening

Learn the Signs, Act Early – Find the App here

For more information about Early Identification and Screening go here.

Supported Decision Making for Youth Transitioning to Adulthood


Supported Decision Making for Youth Transitioning to Adulthood

Supported decision making is an alternative to guardianship through which people use friends, family members and professionals to help them understand situations and choices they face, so they may make their own decisions without the “need” for guardianship. It is an emerging approach to providing decision-making assistance without imposing any long-term legal limitations on rights or personal liberties. (Blanck & Martinis, 2015). This NH Family Voices flyer explores this and outlines the legal tools to support decision-making.