Privileged Presence (2nd Edition)

Now fully updated, Privileged Presence is a collection of over 50 stories that reflect people’s health care experiences from the points of view of compassion, communication, collaboration, respect and dignity…or their absence. It uses real-world experiences recounted by patients and their families, nurses, doctors, and other healthcare professionals to illustrate what works and what doesn’t, what increases or diminishes people’s sense of confidence and well-being.

© 2014 Liz Crocker and Bev Johnson
Audience: Professional